Conclusions and future directions
In this research we presented a framework for supply chain management which based on IOT technologies. The proposed system automates identification process of products, trace and track products globally, achieves transparency, reduce time and cost, and then will achieve customer satisfaction. The designed website between company managers also enhances coordination process, makes suppliers able to find selling information of their products easily through entering system with their username and password. Our website remove middlemen via direct communication between suppliers and managers via system, and then it increase profit for both manager and supplier. In order to assess security framework for our proposed framework of smart supply chain, we integrated neutrosophic DEMATEL with neutrosophic AHP. The reason for integrating two techniques by using neutrosophic theory returns to the advantages of neutrosophic theory in handling vague, uncertain, inconsistent and incomplete information which exist in real life judgments. So neutrosophic set theory here is better than crisp set theory and fuzzy set theory. Since it considers truth degree, indeterminacy degree and falsity degree for each judgment, but crisp and fuzzy set theories does not.