دانلود رایگان مقاله تاثیر قابلیت IT مدیران کسب و کار بر موفقیت پروژه های فناوری اطلاعات

Abstract

Unacceptably low IT project success rates continue to be a persistent problem for organisations and the lack of business involvement in IT projects has been suggested as an important contributor to failures. Adopting a Resource Based View, this paper explores the concept of IT competence of business managers and teases out what the relative impact of each of the components of IT competence is on IT project success. Based on a survey of 108 business managers, results yielded surprising insights. In particular, knowledge of applications exerts a strong influence on project success.

7. Conclusion

This research set out to determine what the relative influence is of the components of business managers' IT competence on IT project success. The overall impact of business managers' IT competence was substantial. In particular, knowledge of applications was a very significant aspect of IT competence insofar as the influence on project success is concerned.

The research has a number of limitations: firstly, the sample size was relatively small. Even though it is adequate, a larger sample would have added to the validity of the findings. Secondly, the way in which project success was measured could be reassessed. The names of the criteria could be retained but instead of an index-type score for each project, the criteria could each be measured according to a number of Likert-scaled items. Further research could explore the development of a sound, valid instrument for measuring project success. Both academia and practitioners would benefit considerably.

From an academic perspective, this research has addressed a call for attention to be paid to the contribution of individual business managers' IT competence, and involvement, in IT project success. A comprehensive measure for project success was developed and applied as a way of providing an index of project success for each respondent and each project. From a business practitioner's perspective, CEOs and CIOs would do well to include business managers in the IT project teams —but with caution. Their insights and contributions could add much to the eventual project success but could also serve to hinder matters.