دانلود رایگان مقاله سیستم پشتیبانی تصمیم گیری (DSS) و عملکرد تصمیم گیری: انگیزش DSS و پیشینه آن

ABSTRACT

We developed an experimental decision support system (DSS) that enabled us to manipulate DSS performance feedback and response time, measure task motivation and DSS motivation, track the usage of the DSS, and obtain essential information for assessing decision performance through conjoint analysis. The results suggest the mediating role of DSS use in the relationship between DSS motivation and decision performance. Further, DSS motivation is highest in the presence of high task motivation, more positive DSS performance feedback, and fast DSS response time. The findings have important implications for both DSS research and practice.

5. Discussion and conclusion

This study provides insight into the inconsistent findings on DSS use and decision performance by employing an experimental DSS that incorporates the additive difference compensatory decision strategy to support the users in the completion of the career selection task. The results suggest the mediating role of DSS use in the effect of DSS motivation on decision performance. Our experimental DSS also manipulated two DSS features, DSS performance feedback and response time, which enabled us to assess task motivation and DSS motivation. The results show that DSS motivation is enhanced in the presence of more positive DSS performance feedback, fast DSS response time, and high task motivation. The theoretical and practical implications of this study are discussed below.