دانلود رایگان مقاله مسئولیت اجتماعی شرکت، اولویت منابع رسانه ای، اعتماد و مشارکت عمومی: دیدگاه آگاه عمومی

عنوان فارسی
مسئولیت اجتماعی شرکت، اولویت منابع رسانه ای، اعتماد و مشارکت عمومی: دیدگاه آگاه عمومی
عنوان انگلیسی
Corporate social responsibility, media source preference, trust, and public engagement: The informed public’s perspective
صفحات مقاله فارسی
0
صفحات مقاله انگلیسی
9
سال انتشار
2016
نشریه
الزویر - Elsevier
فرمت مقاله انگلیسی
PDF
کد محصول
E4848
رشته های مرتبط با این مقاله
مدیریت
گرایش های مرتبط با این مقاله
مدیریت کسب و کار MBA
مجله
بررسی روابط عمومی - Public Relations Review
دانشگاه
دانشگاه مسی، نیوزیلند
چکیده

abstract


Utilizing US, German and Chinese data from the 2015 Edelman Trust Barometer®, the purposes of this study were: (1) to explore the impact of media preference on the perception of CSR, (2) to examine the role of CSR in building trust, and the effect of perceived trust in a business entity on public engagement with that entity, and (3) to test whether the above relationship between CSR and trust in business is moderated by media preference. The results show that China had the highest trust in business while Germany had the lowest. There were no consistent media usage patterns of the informed public that would link to positive CSR evaluation across the three countries. CSR dimensions (social, economic, and environmental) had various effects on predicting trust in business in these three markets, and there was a positive correlation between trust in business and behavioral engagement with trusted companies in informed publics in the US and Germany. Theoretical implications and future research directions are discussed.


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