Abstract
The purpose of this research was to determine main stress factors that health workers face with and ways of coping with this stress. To this end, data were obtained by face to face questionnaire from 103 health care workers employed in Merzifon Asker Hastanesi. These data were analyzed with SPSS 16.0 package program. At the end of the study, 83% of the participants stated that they have various stress factors. İn the studied sample, disvaluation of work by others, inequitable distribution of tasks, common workplace gossip, relations with managers, injustice in performance evaluation as well as patient dissatisfaction and fear of complaints were found as leading stress factors. When methods for coping with stress were questioned, most common answers were; ‘I repress’, ‘I fret’, ‘I try to solve by myself, and 21will share with my close friends and my family2. İt was found that stress factors and coping methods differ based on occupation, sex, and business life time. Considering that services in health sector should be carried out with the least error possible, its obvious that personnel satisfaction has a key role. Therefore, there is an urgent need for effective studies about individual and corporate stress management are needed in our health corporation for the reduction of stress factors.
1. Introduction
Stress which have significant effects on individuals, and affect their attitudes, behavior and interpersonal relationships, is a case formed by the combination of several factors. For the formation of stress, people need to be affected by the environment they live in. People's physical and emotional status, lifestyle, financial status determines the level of being affected by these changes. In today's society, stress-related diseases increase day by day, so the people and institutions are confronted with an important problem to be faced (Torun, 1997 and Rice, 1999).
4. Discussion and recommendations
It has been determined that among the staff of Merzifon Military Hospital, 83% have a source of stress. The most common stress factors are; work ignored by others, inequitable distribution of tasks, the widespread use of gossip in the workplace, relations with management, injustice in performance evaluation, fear of patient dissatisfaction and complaints (Table 2)
