7. Conclusions
This research developed a new research model to investigate the factors that affect students' continuance intention to use cloud services. In this research, social influence and social presence were treated as social factors, while perceived ease of use and perceived usefulness as technological factors. Attitude toward using played the mediating role between users' continuance intention and these social and technological factors. We not only adopted Google Docs to help the students collaboratively edit their animation scripts, but also conducted an empirical research on the factors that influenced the students' intention to continue using Google Docs. The research findings suggest that these social and technological factors influenced students' continuance intention via the mediation of attitude toward using, which means that the influences of these social and technological factors were indirect. In addition, social presence and perceived ease of use had direct influences on attitude toward using, and social presence was the most significant factor among these social and technological factors. The results demonstrate that social presence was the most significant factor behind the students' attitude toward using Google Docs, and perceived ease of use was more influential than perceived usefulness in shaping the students' attitude toward using the technology. In sum, this research provided a more comprehensive understanding about students' continuance intention to use cloud services.