دانلود رایگان مقاله انگلیسی تاثیر ظرفیت جذب، اعتماد و سیستم های اطلاعات بر نوآوری محصول - امرالد 2017

Abstract

Purpose – The purpose of this paper is to empirically investigate the mechanisms through which absorptive capacity (AC), trust and information systems jointly influence product innovation. Design/methodology/approach – This study proposes a research model to examine the mediating role of AC on the impacts of trust and information systems on product innovation and the moderating roles of trust and information systems on the relationship between AC and product innovation. The hypotheses are empirically tested using regression and bootstrapping methods and data collected from 276 manufacturing firms in China. Findings – This study finds that trust and information systems positively affect product innovation and the effects are fully mediated by AC. AC also significantly enhances product innovation, and the effect is amplified by trust as well as information systems. In addition, the results show that trust and information systems improve AC both individually and interactively. Originality/value – The findings extend existing knowledge on the antecedents of AC and the contingent conditions under which a manufacturer’s AC is more effective than that of its rivals. The results also clarify the mechanisms through which trust and information systems improve product innovation. This study provides insights into the complex relationships among a manufacturer’s sociotechnical systems, knowledge management processes and new product development, and reveals how to design organisational systems to fully capitalise the value of AC on product innovation.

5. Discussion and conclusions

5.1 Theoretical contributions

This study contributes to operations management literature in three ways. First, the findings provide empirical evidence that trust and information systems enhance AC’s effect on product innovation. Researchers find that AC facilitates knowledge transfer and innovation (Lawson and Potter, 2012; Nagati and Rebolledo, 2012; Tavani et al., 2014). Empirical evidence also exists that AC’s effects are moderated by environmental conditions (Setia and Patel, 2013; Saenz et al., 2014) and supply chain partner’s capabilities (Whitehead et al., 2016). This study further reveals that a manufacturer’s sociotechnical systems moderate the relationship between AC and product innovation, enhancing current understandings on the contingencies that influence AC’s effects and how to fully reap AC’s benefits on new product development (Volberda et al., 2010; Lawson and Potter, 2012). By building a moderated mediation model, we link AC and product innovation with trust and information systems, providing insights into how to design organisational systems to enhance the effectiveness of knowledge management processes (Hult et al., 2006). In addition, this study adopts a capability view of AC and explicitly captures the acquisition, assimilation and application processes (Lane et al., 2006; Roberts et al., 2012). The findings enrich existing knowledge on how to design knowledge management processes to absorb and leverage knowledge for new product development (Tavani et al., 2014; Whitehead et al., 2016).