4. Discussion
The fifteen factors identified in this research provide useful insights into the characteristics on an effective decision support tool. In many ways, the results are similar to studies conducted elsewhere. For example, Alvarez and Nuthall (2006) undertook research in New Zealand and Uruguay into decision support tool uptake and found various attributes important to uptake; these included farmer objectives, personality, education, skills, learning style and the size of business. Research in Australia has highlighted the importance of perceived usefulness, ease of use, fit to task/workflow, profitability, credibility, relevance to individual farms, updated information, and level of user-knowledge (Kerr, 2004; McCown, 2002). Indeed, Hochman and Carberry (2011) argue that there is an emerging consensus about the desirable characteristics of an effective decision support tool. The factors found to be most influential in their review included a plan for delivery after the initial funding period, involvement of users, appropriate education, the need to satisfy user needs, a strong evidence-base, and good marketing. And yet despite Hochman and Carberry's (2011) statement of an emerging consensus, other authors have still described the problem of low uptake as an ‘enigma’ (McCown, 2012).