دانلود رایگان مقاله انگلیسی هوش کسب و کار برای بیمار محوری: یک مرور سیستماتیک - الزویر 2018

Abstract:

This study utilized a systematic review to provide an overall understanding of how academic research can be incorporated into business intelligence (BI) to ensure patient-centeredness (PC). Using the BI maturity model, this study analyzed findings of previous studies from four time periods within the period 2000–2016 to determine how BI can facilitate PC through organization, human-orientation, and technology, as well as other PC-specific conditions. Our results indicate that the number of BI applications that include PC have continued to grow since 2010, and that they primarily focus on the dimensions of organization, humanism, and PCspecific conditions; additionally, we noted that a time-based correlation exists between the related results. This study then explored the extent to which BI supports the subdimensions of PC (e.g., principles, enablers, and activities). Finally, future research focuses and directions were proposed.

5. Conclusions

This study conducted a systematic review to provide preliminary research on BI for PC. Numerous articles located on electronic databases were collected and reviewed to outline current knowledge regarding BI for PC. One major finding is that 22 the quick development of BI and PC is based on BI maturity model-related studies, which explore organization, humanism, technology, and PC-specific conditions. Notably, these studies involve refining future visions and introducing case studies, gradually developing into analyses of influencing factors and strategic recommendations. This results-oriented literature evaluates the contribution of BI to the research development of PC, from a PC perspective. Overall, theoretical research using BI philosophies to understand and achieve PC has only recently begun, notably since 2010.

However, external society and organizations provide corresponding platforms for hospitals’ PC development, thereby accelerating the introduction and application of BI in the medical field. Relevant parties have also proposed new expectations and demands for PC from multiple dimensions, and PC philosophies have thus gradually become assimilated. Current research has focused on the positive effects of BI on PC, and several methods have been used to extract extensive information. Nevertheless, no overall theory has been established regarding the successful implementation of BI in PC experiences to upgrade theory to law. The main obstacle is that trust and cooperation are required from multiple parties during the data–information– knowledge process, particularly in the medical field. Data exist in several fields and organizations, including social organizations, hospitals, and commercial institutions, and the collection and storage of data are based on varying objectives and functional requirements. However, the strong functions of BI can be weakened because of these different perspectives, a lack of collaboration philosophies, and slow advances in cooperative governance studies, resulting in insufficient theoretical exploration.