Discussion and conclusions
Studies within the auditing field often seek to explain the outcome of commercialization, yet few studies have been done on what influences commercialization. Both external (environmental) and internal (organizational) forces have been said to drive commercialization in audit firms. Some authors have posited that these forces are manifested through the professional and organizational identities of the auditors (e.g., Settles, 2004; Johnson et al., 2006). Building on this idea, we sought to explain how auditors’ professional and organizational identities are associated with commercialization in audit firms. Our empirical findings suggest that both professional and organizational identities drive commercialization in audit firms. We drew this conclusion because our results indicated that increasing identification with the profession and the organization, respectively, shows positive associations with perceived commercialization of an audit firm – irrespective of what dimension of commercialization was considered. When it comes to professional identity, our findings (non-supported hypotheses 1, 3 and 5), stand in contrast to those of Gendron and Spira (2010), Sori et al. (2010) and Sweeney and McGarry (2011), which suggest that professional identity is negatively associated with commercialization. Commercialization may have become an essential part of auditors’ reality, just as Broberg et al. (2013) suggested marketing activities have become. This is why a sense of belonging to the profession has a positive association with audit firms’ commercial activities rather than manifesting itself in a negative association.