- مبلغ: ۸۶,۰۰۰ تومان
- مبلغ: ۹۱,۰۰۰ تومان
Purpose – This paper aims to investigate the role of Smart Technologies and Big Data as relevant dimensions in affecting the emerging social and economic dynamics of society with the aim to trace possible guidelines and pathways for decision makers and researchers interested in the governance of the Smart City’s ecosystem. The increasing attention to the domain of technologies and the amazing scenario that is emerging as a consequence of the influence of Smart Technology and Big Data in everyday life require reflection upon the ways in which the world is changing. Design/methodology/approach – The paper adopts the interpretative lens provided by the systems thinking to investigate the challenging domain of the Smart City. A qualitative and interpretative approach is adopted to reflect upon the role of technologies in everyday life. Findings – The Smart City ecosystem is defined as a multilevel construct useful for understanding how technical and technological dimensions of the Smart City can be managed not only as supportive instruments but also as key pillars to support, facilitate and ensure an effective cognitive alignment among all the involved actors. Originality/value – This paper provides a tangible evidence of the systems thinking contribution in analysing, understanding and managing dimensions and paths of social dynamics. A contribution to previous studies is provided with reference to systems thinking, Big Data and Smart City.
5. Conclusions, implications and future directions for research
As it was shown, Smart City development depends on two main factors: continuously updated Big Data and Smart Technologies that are using them as one factor and customer willingness to cooperate on their development.
Data and applications, used to produce more data that are used for the better utilisation of the service and whole service environment. The process seems to be never-ending, depending only on the fact and will of all the stakeholders to cooperate on its sustainable development.
Accordingly, the paper shows that an effective management of the Smart City requires to clarify role and contributions of Smart Technologies and Big Data. In the same direction, the paper underlines the existence of multiple perspectives involved in the management of the Smart City, and it highlights the need for adopting multi- and trans-disciplinary approaches with the aim to effectively provide a clear picture and framework to the actors involved in the management of Smart City.
Following these reflections, it is possible to state that, from the theoretical point of view, the paper focuses the attention on the opportunities related to the application of systems thinking and service logic as general interpretative frameworks through which several research streams and perspectives can be combined. At the same time, from the managerial point of view, the paper shows the inefficiency of traditional tools and instruments for managing a phenomenon such as the Smart City based on new logic not still fully schematised in the existing “managerial kit”.