5. Conclusion
The development of Twitter Enabled Supplier Status Assessment can be critical for any company in need of an international supplier, the results obtained show high levels of accuracy and performance. This tool allows companies to have a better insight when selecting an international supplier. It can assist the decision team by narrowing down their list of potentials suppliers by exposing their risks and uncertainties; It can give the supplier selection team more knowledge to make the appropriate decision regarding their needs.
In the supplier selection process a big issue is the lack of sufficient information, companies use complex methodologies to overcome the lack of data by using different statistical methods; however, the tool of Twitter Enabled Supplier Status Assessment holds a better solution, to take advantage of an immense pool of information which is Social Media. This tool can be used with other social media sites not just Twitter and allow companies to have access to the data they long for. This data is accurate, up to date and non-biased.
Another contribution from this research is the Risk and Uncertainty Ontology developed, it portraits a general view of the risks in the industry, with different aspects and attributes to help the classification be more fine-grained. One of Twitter Enabled Supplier Status Assessment tool main perks is that is created with open source tools, making it accessible for everyone.
Twitter Enabled Supplier Status Assessment can help companies get more involved in this Big Data era and take advantage of the knowledge. This tool can help companies integrate Social Media as a source of information not just for their future suppliers, but for their current ones as well. They can be up to date regarding any risks their current suppliers might be exposed to, providing them more control over their supply chain.
