دانلود رایگان مقاله رفتار شهروندی سازمانی و افزایش ظرفیت جذب

abstract

Firm-level absorptive capacity has been conceptualized as the capability of the firm to identify, assimilate/transform, and exploit new knowledge. Despite the fact that the role of individuals strongly influenced the original conceptualization of the construct, the role of individuals in developing organizational absorptive capacity has been largely ignored. Meanwhile, studies have shown that individual-level behaviors known as organizational citizenship behaviors are related to indicators of organizational performance, yet there have been relatively few theoretically-based arguments explaining this relationship. In this paper, we articulate a model that depicts how the organizational citizenship behaviors of individuals enhance a firm's absorptive capacity. Specifically, we propose that citizenship behaviors moderate the relationship between routines and processes and the exploratory, assimilative, transformative, and exploitative learning capabilities that comprise organizational absorptive capacity.

4. Discussion

4.1. General discussion In this paper we argue that specific types of individual-level behaviors (OCBs) contribute to the development of firm-level absorptive capacity (AC), which in turn may ultimately result in competitive advantage. More specifically, we suggest that various forms of affiliative and challenging OCBs increase the firm's exploration, assimilation, transformation, and exploitation capabilities by moderating the efficiency and effectiveness of the routines and processes that support the learning capabilities of AC. These relationships are important because of the role of AC in achieving competitive advantage (Zahra & George, 2002).