5.1. Conclusions
The need for effective information systems in the coordination of emergency response is constantly highlighted in the humanitarian logistics literature, but there is a lack of detailed proposals as to what those information systems might look like. Although some information systems such as HLS, Helios, and Logistix have been developed in the past, they are mostly targeted to developmental humanitarian operations, and lack the agility, efficiency, and robustness required by humanitarian emergencies. Only an advanced, integrated ERP can provide timely, effective and optimal responses to emergencies under existing constraints. An ERP system contains the functionality to design and execute a logistic response to a disaster, in coordination with partner organizations, and provide analytical tool for reporting and continuous improvement. In this paper, the humanitarian supply chain is conceptualized as an enterprise, and the Systems Development Life Cycle model has been adapted to the requirements of EHL to develop a model for the use of ERP to provide a holistic emergency response making optimal use of all available resources. Beyond the functionalities of the system itself, this research argues that, not unlikely its business counterpart, the implementation process of the ERP system provides a vehicle for the design and organization of the supply chain using a single reference model. The implementation and configuration effort facilitates the operationalization of the system through software-embedded decision models for execution, testing, reporting, and improvement.