- مبلغ: ۸۶,۰۰۰ تومان
- مبلغ: ۹۱,۰۰۰ تومان
Purpose - While the need for information systems is regularly highlighted in the humanitarian logistics literature, a detailed model of what such system would look like is missing. This paper highlights the need and advantages of enterprise resource planning technology in humanitarian emergency logistics. The paper also proposes a model for the configuration, maintenance, operation, and improvement of the system. Design/methodology/approach - This conceptual paper uses existing logistics and information systems literature to build the logical case for an integrated enterprise system for humanitarian emergencies, and to propose conceptual content and process models. Findings - The problem of lack of coordination is reviewed, and a holistic solution is proposed through a structure and model of enterprise resource planning systems technology to meet the specific requirements of humanitarian emergencies. Research limitations/implications – As in any conceptual paper, a limitation of this paper is the lack of empirical validation of the proposed system. It also might be difficult to obtain the cooperation of multiple organizations. This research focuses on emergency humanitarian logistics, where effectiveness and speed have priority over simplicity or cost. Practical implications - The model proposed in this paper links current efforts in humanitarian emergency coordination with existing supply chain information technologies, and is practically feasible both from the technological and organizational perspectives. Social implications - Because of the critical, life or death nature of the problem, social and ethical implications of this research are broad, including the divergence of coordination in humanitarian versus commercial and military logistics, as well as inter-agency politics. Originality/value - This paper is a bold but realistic attempt to take a holistic view of humanitarian logistics and design a system that would be effective, and calls humanitarian organizations worldwide to collaborate in its implementation.
The need for effective information systems in the coordination of emergency response is constantly highlighted in the humanitarian logistics literature, but there is a lack of detailed proposals as to what those information systems might look like. Although some information systems such as HLS, Helios, and Logistix have been developed in the past, they are mostly targeted to developmental humanitarian operations, and lack the agility, efficiency, and robustness required by humanitarian emergencies. Only an advanced, integrated ERP can provide timely, effective and optimal responses to emergencies under existing constraints. An ERP system contains the functionality to design and execute a logistic response to a disaster, in coordination with partner organizations, and provide analytical tool for reporting and continuous improvement. In this paper, the humanitarian supply chain is conceptualized as an enterprise, and the Systems Development Life Cycle model has been adapted to the requirements of EHL to develop a model for the use of ERP to provide a holistic emergency response making optimal use of all available resources. Beyond the functionalities of the system itself, this research argues that, not unlikely its business counterpart, the implementation process of the ERP system provides a vehicle for the design and organization of the supply chain using a single reference model. The implementation and configuration effort facilitates the operationalization of the system through software-embedded decision models for execution, testing, reporting, and improvement.