Discussion and conclusions
The current study sought to examine under what conditions conscientious employees participating in a VT will perform more KSB. To address this problem, we consulted the current literature focusing on personality, job design, self-efficacy, and KSB to develop a person-situation perspective which incorporated both individual factors (e.g., C and KSSE) and contextual factors (e.g., JDSV). This approach combines personality traits theories, JCM, JD-R model, and SCT to study the underlying mechanisms and boundary conditions of VT members’ KSB. Our results supported the majority of our hypotheses and revealed three key findings: (1) the main effects test indicated that C, JDSV, and KSSE were all positively related to KSB; (2) the two-way interaction effects test showed that KSSE positively moderates the relationship between C and KSB, and furthermore, when KSSE was high, C was positively related to KSB; (3) the three-way interaction effect test revealed that C, JDSV, and KSSE jointly affected employees’ KSB. Specifically, we 455 found that (3.1) VT members will perform the most KSB when values of JDSV and KSSE were both high; (3.2) when both JDSV and KSSE were high and JDSV was low, C was positively related to KSB; (3.3) when JDSV was high and KSSE was low, C was negatively related to KSB. These findings confirm and extend existing literature to enhance our understanding of KSB in a virtual 459 workplace setting.