دانلود رایگان مقاله استفاده از Groupon برای کسب و کارهای بهداشت و سلامتی

عنوان فارسی
استفاده از Groupon برای کسب و کارهای بهداشت و سلامتی
عنوان انگلیسی
Using Groupon for health and wellness businesses
صفحات مقاله فارسی
0
صفحات مقاله انگلیسی
9
سال انتشار
2016
نشریه
الزویر - Elsevier
فرمت مقاله انگلیسی
PDF
کد محصول
E4756
رشته های مرتبط با این مقاله
پزشکی و مدیریت
گرایش های مرتبط با این مقاله
بهداشت حرفه ای
مجله
افق های تجارت - Business Horizons
دانشگاه
دانشکده علوم کامپیوتر، دانشگاه ویرا ایلینوی، امریکا
کلمات کلیدی
خرید اجتماعی؛ تجارت اجتماعی؛ بازرگان اجتماعی؛ بازرگان شهرت؛ مرور؛ Groupon؛ Yelp
چکیده

Abstract


Social merchants are small business owners and entrepreneurs who adopt social shopping as a new sales channel. They employ social shopping intermediaries, such as Groupon and LivingSocial, to promote their products or services to pricesensitive customers at large discounts. The success of social merchants depends in part on the reputation they gain at merchant review sites (e.g., Yelp, TripAdvisor, Angie’s List), via which consumers post online product and merchant reviews. An analysis of social shopping provides insight regarding how social shopping works and what merchants must be aware of if they utilize social shopping intermediaries. This article shares these insights in the context of a set of health and wellness merchants that were studied for five years. Specifically, this article discusses how their Groupon daily deals affect merchant reviews, and how surviving vs. failed social merchants differ in terms of their review scores and number of reviews. Finally, this article provides recommendations about merchant review management to health and wellness merchants.


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