6. Conclusion
This paper discussed the importance of variables of the KCM, SNM, and creation process, and considered these variables as the potential antecedents of CP. The current study developed a theoretical model and empirically examined the relationships between independent and dependent variables in the context of the manufacturing and service industries of Taiwan. In essence, the current model is not a complex model involving many theories and arguments to concurrently and comprehensively describe the knowledge CP. The findings of the current study differ from those in previous studies, in particular, for knowledge creation service providers. Early studies tended to focus on issues of technology, culture, strategy, and leadership without emphasizing the goals (predefined and otherwise); the interaction topology that group members adopt with their leader; and the role of the creation process. Moreover, under knowledge creation policy and strategy, the findings of this study can serve as an aid for researchers, consultants, and government agencies to provide manufacturing and service companies with alternative solutions for their knowledge creation tasks.