5. Good stewards of shareholder and taxpayer dollars
Failure to effectively diffuse managementinnovation has been described as the primary bottleneck to progress (Stata, 1989). Moreover, management innovation is difficult to diffuse (Kuratko, Covin, & Hornsby, 2014), particularly in large, bureaucratic organizations(Thompson, 1965).However,aswehave shown, management innovation diffusion is not necessarily beyond the art of the possible. Herein, we described a case study involving a large organization and uncovered mechanismsthat describe and support the management innovation diffusion process. Organizations must be especially deliberate about efforts to diffuse management innovation and, despite opinions to the contrary, can leverage bureaucracy to their advantage. In our case study, we saw leaders using bureaucratic means (i.e., organizational structure, formal governance systems) to their advantage to achieve innovation diffusion and performance objectives (Craig, 1995). As innovation diffusion progresses, however, the organizations must continue to evolve, pursuing innovations through a more bottom-up approach to ensure sustainability (Leonard-Barton, 1992; Vego, 2013). When successful in these efforts, organizations can become innovative and efficient organizations that are good stewards of shareholder or taxpayer dollars (Sarkees & Hulland, 2009).