دانلود رایگان مقاله انگلیسی ظرفیت حساس سازی، تفکر و جذب در خرید پیچیده - الزویر 2018

عنوان فارسی
ظرفیت حساس سازی، تفکر و جذب در خرید پیچیده
عنوان انگلیسی
Sensemaking, sensegiving and absorptive capacity in complex procurements
صفحات مقاله فارسی
0
صفحات مقاله انگلیسی
12
سال انتشار
2018
نشریه
الزویر - Elsevier
فرمت مقاله انگلیسی
PDF
نوع مقاله
ISI
نوع نگارش
مقالات پژوهشی (تحقیقاتی)
رفرنس
دارد
پایگاه
اسکوپوس
کد محصول
E9810
رشته های مرتبط با این مقاله
مدیریت
گرایش های مرتبط با این مقاله
مدیریت دانش، مدیریت کسب و کار
مجله
مجله تحقیقات تجاری - Journal of Business Research
دانشگاه
Cranfield University - School of Management - Bedford - UK
کلمات کلیدی
تجارت به تجارت، مدیریت دانش، راه حل ها، کسب و کار متمرکز دانش، مطالعه موردی، روابط فروشنده
doi یا شناسه دیجیتال
https://doi.org/10.1016/j.jbusres.2018.03.009
چکیده

ABSTRACT


This study explores and describes i) the nature of knowledge exchange processes at the frontline employee (FLE) level and ii) how FLE sensemaking processes affect buyer firm knowledge management practices in complex procurement contexts. The study utilizes an in-depth case analysis in the mining industry to identify a taxonomy of four buyer sensemaking investment/supplier collaboration profiles, to describe three sensegiving supplier roles (“confidence builders”, “competent collaborators”, and “problem-solvers”) and to explore how these evolve during complex procurement implementation. The study concludes with a conceptual model of the apparent linkages between sensemaking, sensegiving and buyer firm absorptive capacity in complex procurements. This study shows how micro-level (FLE) interactions influence macro-level knowledge integration (absorptive capacity) in the buyer firm. For managers, the study shows how the allocation of time and resources affects FLElevel knowledge exchange, with ultimate effect on buyer firm absorptive capacity.

نتیجه گیری

Conclusion


We develop a taxonomy containing four buyer sensemaking investment/supplier collaboration profiles that categorizes the likely combinations of sensegiving and sensemaking activities of FLEs in complex procurements. This interplay also relates to three sensegiving supplier roles (“confidence builders”, “competent collaborators”, and “problem-solvers”), with these evolving dynamically during implementation. These findings support a conceptual model of the apparent linkages between sensemaking, sensegiving and buyer firm absorptive capacity in complex procurements. Given these observations, the study is among the first to address sensemaking, sensegiving and absorptive capacity in complex procurement contexts. The findings have the potential to influence the actions of FLE managers when making decisions about the time and resources they invest in FLE sensemaking activities, noting that these ultimately affect the absorptive capacity of the buyer firm as a whole.


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