9. Conclusions and future developments
The goal of this paper was to investigate the possibility of developing an innovative approach to credit rating, by combining the traditional financial rating performed by financial institutions with the vendor rating (adopted by buyers to monitor their suppliers) into a supply chain credit rating.
We pursued this goal by means of a twofold methodology, consisting of both multiple case studies and multiple focus groups.
Through the empirical analysis, we were able to show that vendor rating (i.e., on-time delivery, quality, responsiveness, flexibility), performed by buyers regarding their strategic suppliers, have great potential value if combined with financial data, to develop a better credit rating. We have also highlighted the benefits expected for all the stakeholders involved (buyers, suppliers, financial institutions, and technology providers), and finally the challenges they face. By discussing our results, we have been able to formulate research propositions that summarize the main findings and will allow the development of a supply chain credit rating, as well as further research on the topic, e.g. by testing such propositions in future studies.
We believe that our findings provide significant contributions to both research and practice, as well as present several limitations and open up new research directions, described in following paragraphs.