دانلود رایگان مقاله انگلیسی مدیریت دانش: ابزاری برای اجرای اقتصاد دیجیتال - اشپرینگر 2018

Abstract

The issues of application of knowledge-management technologies in modern economic conditions are stated. The aspects of digitalization of the economy, including those at the corporate level, are considered. The concept of “knowledge management” is analyzed from the point of view of foreign researchers; it is noted that knowledge has become an important intangible asset and a factor of competitiveness. The main results of knowledge customization (knowledge maps, knowledge packages, resource catalogs, forums and chats, practice communities, storytelling, corporate blogs, and a bank of ideas) are distinguished. Application of ontological models and gamification in order to involve staff in the dissemination and exchange of knowledge is shown. The roles of human and information technologies in knowledge management are compared.

CONCLUSIONS

The new economy that is developing through digitalization, allows enterprises to overcome territorial constraints, reduce transaction costs of decision making and merchandise, and develop new business models based on network effects. Increasing business competitiveness is the ultimate goal of the digital transformation of an enterprise and effective knowledge management is the way to achieve this ultimate goal. Organized knowledge management can greatly accelerate the processes of digital transformation of enterprises [45].

Thus, without proper management of information systems, plans, procedures, and tools, information becomes a serious and annoying problem for many companies and in most cases is considered information noise. However, being conscious of its important economic role, companies attempt to prioritize the collection and management of their own data, turning it into organizational knowledge or corporate intelligence.

Having analyzed the concepts of “knowledge” and “knowledge management,” one can conclude that knowledge management is not just a technology. Technology is the basis for the development of knowledge management, while the knowledge-management system is the basis for optimizing the existing business processes of an organization and their further modernization. Knowledge management leads to the creation of new knowledge, which contributes to the formation of information capital and innovation, which is the most important factor in the sustainable development of any company.

Modern enterprises operate in the face of growing competition, which is chaotic, complex, and global in conditions of limited resources. Knowledge of employees and companies becomes a valuable resource, which begins to be taken into account on par with other material resources.

Integration of information and humanitarian technologies will make it possible to save the obtained corporate experience and knowledge for their multiple effective use and at the same time provide users with access to the necessary information.