دانلود رایگان مقاله مطالعه کیفی ابقای هوانوردی برون سپاری شده مورد سازمان های برزیلی

abstract

The outsourcing of aeronautical maintenance has been criticized for the quality of services offered. According to the literature, airlines have contracted repair stations to perform maintenance activities on their aircraft or parts when attempting to optimize resources (time, facilities, personnel, money). The attempt to reduce costs in maintenance activities and regulatory deficiencies can lead to maintenance management practices that could threaten equipment airworthiness. Therefore, the aim of this research was to evaluate whether outsourced aeronautical maintenance is aligned to common industrial maintenance management practices. To achieve this goal, qualitative exploratory research was conducted on Brazilian repair stations. For data collection, a questionnaire was developed based on seven factors related to aircraft maintenance. The data revealed that a mismatch exists between the best maintenance management practices and expected repair station performance.

5. Conclusions

This study examined the maintenance practices employed by repair stations in the Brazilian aeronautical maintenance industry. It used a qualitative exploratory research approach with questionnaires to verify their compliance with aviation industry maintenance management practices. Therefore, this research presented an overview of the status of management practices in the Brazilian aircraft repair stations, according to established criteria that was developed based on a literature review, regulations and standards. Furthermore, the research analyzed existing practices of repair stations in this sector. The seven factors developed for the assessment of maintenance management practices were suitable to the purpose of the research and allowed for the identification of the relevant findings.