دانلود رایگان مقاله انگلیسی تاثیر هوش هیجانی در عملکرد کاری کارکنان واحد فناوری اطلاعات: یک مطالعه جنسیتی - الزویر 2017

عنوان فارسی
تاثیر هوش هیجانی در عملکرد کاری کارکنان واحد فناوری اطلاعات: یک مطالعه جنسیتی
عنوان انگلیسی
Effect of Emotional Intelligence on Job Performance of IT employees: A gender study
صفحات مقاله فارسی
0
صفحات مقاله انگلیسی
6
سال انتشار
2017
نشریه
الزویر - Elsevier
فرمت مقاله انگلیسی
PDF
کد محصول
E7034
رشته های مرتبط با این مقاله
مدیریت، روانشناسی
گرایش های مرتبط با این مقاله
مدیریت کسب و کار، مدیریت منابع انسانی، روانشناسی صنعتی و سازمانی
مجله
پروسه علوم کامپیوتر - Procedia Computer Science
دانشگاه
Department of Humanities and Social Sciences - Jaypee University of Information Technology - India
کلمات کلیدی
هوش هیجانی؛ عملکرد شغلی؛ بخش فناوری اطلاعات
چکیده

Abstract


IT industry has made a significant contribution to the Indian economy both in terms of GDP and employment and thus it makes it important to study the factors influencing the performance of IT employees. The Purpose of this study is to investigate the nature and extent of the relationship between Emotional Intelligence and Job performance with respect to the gender of the respondents. The results of this study show significant gender differences in Emotional Intelligence and Job performance, suggesting that female employees score more on EI than their male counterparts. This study also reveals that females are better performers than men.

نتیجه گیری

4. Conclusion


Goleman in 1995 proposed that Emotional Intelligence, in future will turn out to be one of the most important factors in predicting personal and professional success [27] as people with high Emotional Intelligence can perceive their emotions and emotions of others; they can evaluate these emotions and further manage them to get a positive and desired result [39]. The results of the study demonstrate a huge connection between EI and job performance, proposing that EI produces 31.9% difference in the performance of men and 26.7% in women’s job performance. This demonstrates however women are more Emotionally Intelligent than men, different components like age, salary, capability, identity qualities and so on may contribute more to their work performance. It drives the author to suggest the organisations to additionally examine components like personality traits, sociodemographic factors, and so forth alongside EI to discover what makes women better performers than men. The author suggests that the organizations should not differentiate between their employees on the basis of gender as the results of this research demonstrate that women are better performers than men. Organisations should consolidate EI as a part of recruitment and selection to employ individuals with high EI as it predicts better job performance, they ought to likewise incorporate EI as a part of training and development to improve the EI of the current employees to additionally enhance their individual performance which would lead to the growth of the organization.


بدون دیدگاه